Made-to-order products

When ordering made-to-order products full payment is taken at the time of ordering.  Products will be despatched within the set lead time on the product description.  You will receive an email informing you that your new product is ready for delivery.  This email will include all relevant tracking information.

Please be aware that once your made-to-order has been securely paid for, we will not be able to accept cancellations.

Product information

We aim to provide you with beautiful and clear product photography that showcases a true representation of our products.  We are, however, aware that due to different screen qualities colours may differ very slightly.  We therefore recommend that you read each product’s description for sizes, colours, material, design and postage before you go ahead with your purchase.  All sizes given are approximate. 

Privacy

Any personal information that we receive is confidential and gathered for the purposes of sale and despatch of goods from www.louisetucker.net, and to inform you of new products, promotions and news from Louise Tucker.

We will not sell, distribute or lease your personal information to third parties unless we required by law to do so.